I was recently invited to the John High Opticians in Faversham for an eye test. This particular practice has been open for over 40 years and recently underwent a refurbishment in April 2015. It is located on Market street in Faversham town centre and is easy to find. On arrival I was greeted by the lovely receptionist, Sue, who has worked in this particular store for nearly 5 years now. She made me feel very welcome and advised me to take a seat while I waited for the optometrist.
My first impressions of the store was that it was bright and inviting. I love the way the glasses have been displayed on modern shelving along with lighting. The store itself is very clean and kept to a high standard. There is nothing better than being in an environment you are made to feel well looked after.
The expert examination was done by Roger, he made sure I felt comfortable and answered any questions I had. He went ahead and performed a thorough test on my eyes, which was tailored to my needs. As I hadn’t been to the opticians for many years he made sure he left nothing unturned. I felt comfortable and at ease in his company, at the same time he was very professional and accommodating to my needs as well. Throughout the examination Roger explained what he was doing, and the results he had found. I was pleased at the end of the test to know that I wouldn’t need glasses and that I had good vision.
After the examination I met Sarah, a skilled Dispensing Optician. As I didn’t need prescription glasses I opted for a pair of sunglasses. Sarah who has worked in the Faversham store for ten years now was lovely and as soon as I met her I knew she would help me pick the perfect pair of sunglasses. She asked me a series of questions including the shape of glasses I prefer so that she could find me the best match. She was very knowledgeable and advised me of the particular specifications of each pair of sunglasses that I tried on. It is always lovely to have someone who really cares about the customer, Sarah provided me with great customer service and I trusted her decisions and expertise.
Why visit John High Opticians?
- A unique style consultation service, expert advice on the best frames to suit your lifestyle and personality.
- John High Opticians stock a wide range of sunglasses from affordable frames to designer brands.
- Sunglasses available for as little as £25
- Full UV blocking lenses for safe eye protection
- The latest colour tinted lenses
Each member of staff I met is an asset to the John High Faversham Practice, each welcomed me with exceptional customer service, the employee’s were both professional and friendly at the same time making me feel extremely welcome and comfortable in the practice.
For me personally this is a great place to be as a customer because you are really looked after by people who have a great work ethic and enjoy what they do. I will of course be recommending the John High Opticians to family and friends. I really commend the employee’s because it is down to them and the quality customer service they provide that the practice thrives.
I am able to offer my readers 20% off frames and sunglasses for the whole month of August 2015 with this flyer at the newly refurbished Faversham practice. Just show this picture when you go to the store.
*This offer is valid at any branch of John High Opticians (Faversham, Sittingbourne, Rainham and Whitstable) until August 31 2015. This cannot be used in conjunction with any other offer. One per patient.
I think it is so important to have a friendly local opticians who you know you can trust. What do you think?